Privacy Policy

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Last updated: 21/06/2026

This website is operated by PureTherm Energy Solutions Ltd (“we”, “us”, “our”).

Registered address: 

136 common view

Letchworth

Hertfordshire

SG6 1DQ
Email: helpdesk@puretherm.net
Phone: 07961752587

We are the data controller responsible for your personal data under UK GDPR.

We may collect and process the following information:

• Name 
• Email address 
• Phone number 
• Address (if provided) 
• Project or enquiry details 
• Website usage data (IP address, browser type, pages visited) 
• Cookies and tracking data 

We use your data to:

• Respond to enquiries and provide quotes 
• Deliver our services 
• Improve our website and customer experience 
• Send important service updates 
• Marketing (only with your consent) 
• Comply with legal obligations 

We process your data under:

• Consent (e.g. marketing emails) 
• Contract (to provide services) 
• Legal obligation 
• Legitimate interests (business improvement, fraud prevention) 

We do not sell your data. We may share it with:

• Trusted service providers (e.g. hosting, email systems) 
• Payment processors (if applicable) 
• Legal or regulatory authorities when required 

All third parties are required to keep your data secure.

Our website uses cookies to:

• Improve site performance 
• Analyse traffic 
• Remember user preferences 

You can disable cookies in your browser settings.

We take appropriate security measures to protect your data from:

• Unauthorised access 
• Loss 
• Misuse 
• Alteration 

Data is only stored for as long as necessary.

You have the right to:

• Access your personal data 
• Request correction of inaccurate data 
• Request deletion of your data 
• Object to processing 
• Withdraw consent at any time 
• Request data portability 

To exercise your rights, contact us at: [Email Address]

Our website may contain links to external sites. We are not responsible for their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy, contact:

PureTherm Energy Solutions Ltd
Email: helpdesk@puretherm.net
Phone: 07961752587